HIPAA Notice of Privacy Practices

Effective Date: 03/18/2026

This Notice of Privacy Practices (“Notice”) describes how your medical information may be used and disclosed and how you can access your information. Please review it carefully.

Who This Notice Applies To

This Notice applies to:

• Simple Life, LLC (“SimpleCare”)

• Licensed healthcare providers and clinician groups who provide services through the SimpleCare technology platform and referral services

• Business associates that support healthcare operations

SimpleCare operates as a technology platform and referral service that connects patients with independent licensed healthcare providers. Medical services are provided by those providers, who are responsible for clinical care and decision-making. The independent clinicians are not employees of SimpleCare.

Our Commitment to Your Privacy

We understand that your health information is personal and sensitive. We are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable laws.

What Is Protected Health Information (PHI)?

Protected Health Information includes information that identifies you and relates to:

• your past, present, or future physical or mental health

• healthcare services you receive

• payment for healthcare services

This may include:

• medical history

• medications

• consultation notes

• health questionnaire responses

How We May Use and Disclose Your Information

We may use and disclose your PHI for the following purposes:

1. Treatment

We may use and share your information with healthcare providers to:

• evaluate your health

• provide treatment

• prescribe medications (if appropriate)

Example: Sharing your health questionnaire with a licensed clinician.

2. Payment

We may use your information to:

• process payments

• collect fees

3. Healthcare Operations

We may use your information to:

• improve our services

• conduct quality reviews

• manage business operations

• train staff

4. Business Associates

We may share information with third-party vendors who assist with:

• technology systems

• payment processing

• data storage

• customer support

These parties are required to protect your information.

5. As Required by Law

We may disclose your information when required by law, including:

• public health reporting

• law enforcement requests

• compliance with legal processes

6. Public Health and Safety

We may disclose information to:

• prevent serious threats to health or safety

• report adverse events

• comply with public health regulations

Uses That Require Your Authorization

We will obtain your written authorization for uses not described above, including:

• marketing communications not related to your care

• sharing information beyond treatment, payment, or operations

You may revoke authorization at any time in writing.

Your Rights Under HIPAA

You have the following rights regarding your health information:

1. Right to Access

You may request a copy of your health records.

2. Right to Amend

You may request corrections to your information if you believe it is inaccurate.

3. Right to Restrict

You may request limitations on how your information is used or shared.

4. Right to Confidential Communications

You may request that we contact you in a specific way (e.g., email only).

5. Right to an Accounting of Disclosures

You may request a list of certain disclosures of your information.

6. Right to a Copy of This Notice

You may request a paper or electronic copy of this Notice at any time.

How We Protect Your Information

We implement safeguards to protect your information, including:

• secure systems and encryption

• access controls

• administrative policies

However, no system is completely secure, and electronic communication carries inherent risks.

Telehealth-Specific Considerations

Telehealth services involve electronic communication. While we take reasonable steps to protect your privacy, there are risks associated with:

• internet transmission

• device security

• platform vulnerabilities

By using telehealth services, you acknowledge and accept these risks.

Responsibilities of Healthcare Providers

Licensed healthcare providers using the SimpleCare platform and referral servcies:

• maintain their own HIPAA compliance obligations

• are responsible for medical records and clinical decisions

• may have their own privacy practices

Changes to This Notice

We may update this Notice from time to time. Updated versions will be posted on our website with a new effective date.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:
SimpleCare
[Insert Email Address]
or
U.S. Department of Health & Human Services (HHS)
https://www.hhs.gov/hipaa

You will not be penalized for filing a complaint.

Contact Information

If you have questions about this Notice, please contact:
SimpleCare (Simple Life, LLC)
[Insert Address]
[Insert Email]
[Insert Phone]

 By using SimpleCare website and services, you acknowledge that you have received and reviewed the Notice of Privacy Practices.